Salesforce Intergration Module | BoldChat

If you're both a BoldChat Premier and a Salesforce customer, the integration module is not only powerful, it's free.

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Automatically create Salesforce cases from chats

Wizard-based installation

Auto-associate with contacts and leads

Implement quickly - chat operators need not have Salesforce access

Complete chat transcripts available directly from Salesforce interface

Existing Salesforce customers certainly understand the importance of contact consolidation. Integrating chat interactions for both sales and support scenarios, then, is a critical best-practice for these organizations. The BoldChat Salesforce module completely automates the process.

With thousands of customers in over 70 countries, BoldChat has significant experience helping customers through every stage of the live chat implementation cycle. BoldChat is proven to boost online sales and conversion rates, reduce service and support costs, and improve agent productivity through live keyboard-based customer interaction.

There is little doubt that live chat can save money for companies who offer it in a support environment and, while live chat providers like BoldChat have witnessed the technology's effectiveness in sales situations, our newest whitepaper shows you how to prove it. By setting up special Google Analytics funnels and with a couple quick tweaks to the analytics code, you can integrate live chat windows into your analytics reporting. You'll soon discover just how powerful live chat can be.