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Products
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BoldChat online communication tools will help your business to improve online sales and support.
Starting with BoldChat Basic and moving up to BoldChat Premier, Bold Software has a solution designed for your business now, and in the future. With unparalleled flexibility and unbeatable pricing, BoldChat will improve the way you engage your website visitors. |
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Low cost but powerful live chat with fully customizable chat windows and buttons. BoldChat Basic is perfect for smaller live chat deployments. BoldChat deploys in minutes and provides a scalable method of connecting with customers in real-time. (More...)
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A robust live chat solution available at an unparalleled price, BoldChat Pro includes critical functionality for both support and sales focused deployments. (More...)
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The most complete live chat solution available and priced to deliver immediate ROI. BoldChat Premier includes functionality required by businesses that are serious about a world-class live chat operation. (More...)
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BoldChat Benefits
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Increase Conversions
BoldChat live chat software can improve conversions and reduce your CPA (cost per acquisition.) A recent survey of BoldChat users revealed that 42% percent of respondents said they're able to convert more than 20 percent of chatters into sales, while 21% said that they're regularly experiencing a chatter conversion rate of more than 40%.
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Improve Customer Satisfaction
Research with regular Internet shoppers shows that live chat is the #1 preferred method for consumers to get their questions answered. BoldChat helps you achieve an efficient customer support operation, with detailed metrics to help management improve customer satisfaction. Use built in conversion reports, operator productivity reports, and service level reporting to help drive down costs and improve results. |
Rapid Deployment
BoldChat implementation is easy. With simple cut and paste, you don't have to be a technical guru to add live chat to your website. Our user interface allows you to customize and make changes with the click of a button - so you'll never need to redeploy. 24/7 support means we're always here to help.
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No Added It Infrastructure
BoldChat is a hosted application, removing the burden of added servers, firewalls, or custom application development. We guarantee BoldChat uptime and store your data for you indefinitely. Get instant access to chat history, robust reporting, and easy integration with external applications. Your implementation is protected by our 99.95% uptime guarantee and complete chat histories are kept forever.
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