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Rescue Integration
Live chat can be a fast, effective way to resolve a simple issue. But if the problem is more complex, and screen sharing or remote control is necessary, switching support channels can be a complicated and time-consuming process. By integrating LogMeIn Rescue into the chat experience, BoldChat lets you effortlessly initiate the on-demand support your customers need, helping improve agent efficiency and boosting customer satisfaction.


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NEW! BoldChat for Mobile:  Mobile users act differently. Visitors to a mobile commerce site likely spend less time overall on the site in one sitting, but are more frequent repeat visitors.
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BoldChat Features & Pricing:  BoldChat Features: An overview of our product offerings from Basic to Enterprise. Find out which edition is right for your website.
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BoldChat Reports:  All editions of BoldChat contain reports to help you analyze and interpret the data associated with live website engagements. This datasheet contains a list of all reports for each edition.
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BoldChat Email Management:  Easily a customer favorite feature. An integrated component in BoldChat Enterprise.
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BoldChat for Twitter Management:  Our fully integrated Twitter management tool, contained in our Enterprise edition, gives your agents an opportunity to manage conversations without disrupting workflow. Read more about how the BoldChat solution makes a difference.
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Rescue Integration:  BoldChat's integration with LogMeIn Rescue allows helpdesk and customer service agents to seamlessly transition from a chat to a remote support session.
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Salesforce® Integration:  The most robust live chat integration available today.
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BoldChat Premier Overview:  This robust offering is great for larger implementations.
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BoldChat Enterprise Overview:  Learn about our most robust and fully featured offering.
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5 Live Chat Implementation Best Practices:  Just getting started with live chat? Make sure you've considered these 5 things.
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BoldChat Professional Services:  An overview of the optional professional services available.
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